Royal Mail Second Class

 

 

 

 

                                                                                                           

   

 

 

 

UK Signed 

                                                                                           

                                                                                                        

3-7 Working Days

Card                        1                     £1.00

Cards, Folded Wrap,      

    Prints & Invites

 TYPE             QUANTITY            PRICE

 TYPE                            QUANTITY                      PRICE

Notebooks,Tea Towels,                                           

                               

        

3-7 Working Days 

Please Note

 

The delivery service is operated by a Royal Mail or Hermes. Orders £10.00 and over are sent signed therefore please ensure someone is available to sign for the delivery. Alternatively, delivery instructions must be provided when ordering to allow the courier to leave the parcel.

 Prices based on orders weighing up to 1 kilogram.

If you have placed an order close to a specific date that the item is required for, it may not arrive on time. Under these circumstances, I cannot be held responsible.

 

 

 

Orders £10.00 & over

Mugs, Cushions &

Personalised Prints

£3.95

Parcel

1-5                    £2.50

International Delivery

 

 

 

 

                    
                                            

   

 

 

             

 

 

                         

      

                                            

 

 

 


                                             

                         

                                       

 

                                       

 

 

 

                            

 

                    Notebook, Tea towel                                         

                     

 

 

                                                    Rest of the world - approximately 14 days 

  Europe 7-14 days

Orders £10.00 & over

International Signed 

Europe 7-14 days

Rest of the world - approximately 14 days

Card                           1                             £3.00

Cards,Folded wrap,       1-5                           £6.00

Invites & Prints

TYPE                   QUANTITY                   PRICE

Mugs, Cushions

& Personalised Print

£15.00

  TYPE                            QUANTITY                        PRICE

Parcel

Please Note

 

The delivery service is operated by a Royal Mail or Hermes. Orders £10.00 and over are sent signed therefore please ensure someone is available to sign for the delivery. Alternatively, delivery instructions must be provided when ordering to allow the courier to leave the parcel.

 

 Prices based on orders weighing up to 1 kilogram.

If you have placed an order close to a specific date that the item is required for, it may not arrive on time. Under these circumstances, I cannot be held responsible.

 

 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply.

I'm not responsible for delays due to customs.

RETURN & POLICY

WHAT IS OUR RETURNS POLICY?

We want you to be delighted with your purchase but if you are not you can return any item within 30 days of receipt as long as it is unused and in its original packaging.
 
We will be happy to refund you which will go onto the card which was used when you made your purchase. We are not able to refund any postage charge.
 
You have the right to cancel your order within Fourteen days. This period starts when you receive the item from us. Please notify us within Fourteen days that you wish to cancel your order

and the item you intend to return.

PERSONALISED OR BESPOKE ITEMS?

                   Unfortunately, any personalised or bespoke items are excluded from the above policy. 

 

HOW DO I RETURN SOMETHING?

You can return an item as long as you have your receipt or delivery note.
 
Please send your return by post. It would really help us in developing our products if you could give a reason why they were not suitable. always include a daytime telephone number and your email address in case we need to contact you about the return. If you no longer have your delivery note, please include a letter giving your name, address, email address and daytime telephone number plus a note of what you are returning and why. Please contact us for our returns address. Make sure your items are securely wrapped.

Before returning any undamaged or non-faulty items to us, we do ask that they are in the same condition as when you first bought them, ensuring the tags are still attached and they are in their original packaging. Please ensure you have taken reasonable care to make certain that items are returned safely and not damaged in transit. Especially with China items. Please include original packaging where possible.
 
Parcels are returned at your own cost, and we strongly recommend you obtain a free certificate of postage from the Post Office as we are responsible for your parcel only once it has been received. Items lost in transit will not be treated as returned.

 
CAN I RETURN AN ITEM I PURCHASED DIRECT FROM YOU AT A SHOW?

Yes, you can return an item as long as you have your receipt and is in its orignial packaging.

 

CAN I RETURN AN ITEM I BOUGHT FROM ONE OF YOUR STOCKISTS?

No, please get in touch with the stockist you purchased from (make sure you have your original receipt). They will let you know what their returns policy is.

 

HOW LONG WILL IT TAKE TO DEAL WITH MY RETURN?

Once your parcel has been received by us it can take up to 10 working days to fulfill your request. Returns are dealt with in the order in which they are received so returns sent by Recorded Delivery may reach us more quickly but do not progress more quickly through the process.
 
When we have dealt with your parcel we will confirm this to you by email, assuming you have given us your email address. Please remember that it can take five to ten days after we have processed a refund payment for it to appear on your credit card statement.